Legal
Privacy Policy
Last updated: 3 October 2026
Clixtrix (“we”, “us”, “our”) is a digital marketing and AI automation studio based in Lane Cove, NSW. We respect your privacy and handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
What we collect
We only collect information we need to reply to you and provide our services. This may include your name, email address, phone number, company name, website address, budget range and anything you include in a message to us.
When you visit our website we may also collect technical information such as your IP address, browser type, pages visited and how you arrived at the site. This is collected through cookies and analytics tools.
How we collect it
- When you fill in a form on this website
- When you email, call or message us, including on WhatsApp
- When you book a call or become a client
- Automatically, through cookies and analytics when you browse the site
How we use it
- To reply to your enquiry and book calls
- To prepare quotes and deliver the services you ask for
- To send project updates, invoices and service messages
- To understand how our website is used and improve it
- To meet our legal and accounting obligations
We will not sell your personal information. We will only send you marketing emails if you have agreed to receive them, and you can unsubscribe at any time.
Cookies and analytics
We may use tools such as Google Analytics, Google Tag Manager, Google Ads and Meta to measure traffic and the results of our advertising. These tools use cookies and may process data on servers outside Australia. You can block or delete cookies in your browser settings, and you can opt out of Google Analytics using the Google Analytics opt-out browser add-on.
Who we share it with
We only share personal information with trusted service providers who help us run our business, such as website hosting, email, CRM, scheduling and accounting tools. Some of these providers may store data overseas, including in the United States. We take reasonable steps to make sure they protect your information. We may also disclose information if the law requires it.
Keeping it safe
We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. We keep it only for as long as we need it for the purposes above or as required by law.
Access and correction
You can ask to see the personal information we hold about you, or ask us to correct it. Contact us using the details below and we will respond within a reasonable time, usually 30 days.
Complaints
If you have a concern about how we have handled your personal information, please contact us first so we can try to fix it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Contact us
Clixtrix, Lane Cove NSW 2066
Call us or message us on WhatsApp
Or use the form on our Contact page.
We may update this policy from time to time. The latest version will always be on this page.
